Shipping policy
Processing & Production Time
At Amazing Flowers Co., every order is custom-made specifically for you. Because each project is unique, production times may vary depending on several factors, including:
- The quantity of items ordered
- The complexity of the custom design
- Material availability
- Our current production schedule and order volume
Our standard production time is 5–7 business days; however, larger or more detailed orders may require additional time.
To ensure your order is completed without time constraints, we strongly recommend placing your order at least three (3) weeks before your desired event or delivery date.
While we pride ourselves on accommodating last-minute requests whenever possible, each month brings different order volumes and production demands. Because of this, we cannot guarantee that every rush request can be accepted.
Rush Orders
Rush production may be available depending on our current workload and schedule. Additional rush fees may apply.
If you need your order sooner than our standard production time, please call or text (201) 238-1799 before placing your order to confirm availability. We will do our best to accommodate your timeline whenever possible, but rush service is not guaranteed.
Local Pickup
We proudly offer local pickup for customers in the area.
You will receive a notification when your order is ready for pickup.
To schedule your pickup appointment, please call or text:
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Amazing Flowers Co. is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.
Tracking Information
Once your order has shipped, you will receive an email containing your tracking information.
Please allow up to 24 hours for tracking updates to appear.
Shipping Delays
Amazing Flowers Co. is not responsible for shipping delays caused by:
- Weather conditions
- Carrier delays
- Holidays
- Natural disasters
- Incorrect shipping information provided by the customer
- Other circumstances beyond our control
While we will gladly assist in tracking your package, we cannot guarantee delivery dates once the package has been accepted by the shipping carrier.
Lost, Stolen, or Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the packaging and product.
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. Amazing Flowers Co. is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier.
Questions?
If you have any questions regarding shipping, production times, or delivery, we’re happy to help.
Amazing Flowers Co.
📞 Call or Text: (201) 238-1799
Where Every Celebration Blooms.