Refund policy
Return & Refund Policy
At Amazing Flowers Co., every item is custom-made specifically for each client. Because all products are personalized and created to your unique specifications, all sales are final.
Returns & Refunds
Due to the custom nature of our products, we do not accept returns, exchanges, or offer refunds once an order has been placed.
Please review all order details carefully before completing your purchase, including:
- Names and spelling
- Dates
- Colors
- Sizes
- Design selections
- Shipping information
Color Variations
We make every effort to match colors as closely as possible. However, please understand that:
- Colors may appear differently on computer monitors, tablets, and mobile devices.
- Slight variations in color may occur due to different printing methods, materials, lighting, and screen settings.
- These minor variations are considered normal and are not eligible for a refund or replacement.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or we made an error in the customization, please contact us within 48 hours of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If the error was made by Amazing Flowers Co., we will gladly remake or replace your item at no additional cost.
Before You Place Your Order
If you have any questions about sizing, colors, materials, turnaround times, or your custom design, we encourage you to contact us before placing your order. We’re happy to help ensure your order is exactly what you’re looking for.
📞 Call or Text: (201) 238-1799
By placing an order with Amazing Flowers Co., you acknowledge that you have read and agreed to this Return & Refund Policy.